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CLIENT PERSPECTIVE
“John-Mark understands the dynamics of a well-run household. He supports the team already in place, steps in as needed, and never over-complicates what works. It’s rare to find someone easy to work with.”
Estate Principal, Palm Beach Island
“PALMA handles my STR details- guest messages, maintenance, and cleaning turnaround. They’re responsive and reliable. Our bookings and reviews have increased since partnering with them.”
Short-Term Property Owner, Delray Beach,
“I’ve known John-Mark for years through the Club. He’s steady, professional, and quietly dependable- the kind of person you trust to get things done without ever needing to ask twice.”
Longtime Member, Private Club, Palm Beach Island
OUR SERVICES
Ongoing care that keeps the home running smoothly
• Regular walkthroughs
• Vendor check-ins
• Consistent oversight
Property Oversight
Short-Term & Seasonal Care
• Turnover checks & guest-ready prep
• Ongoing oversight between stays
• Vendor coordination as needed
Short-Term & Seasonal Care
Prepared ahead of severe weather, handled after
• Pre-storm prep
• Post-storm checks
• Repair coordination
.
Storm Preparation
Vendors managed without micromanaging
• Scheduling and access
• Communication handled
• Work oversight
Vendor Coordination
Small issues caught early
• Routine checks
• Early identification
• Fast resolution
Issue Detection
Clear, consistent communication
• Photo updates
• Status reports
• Ongoing communication
Reporting & Updates

Partnership, Personalized
Partnership, Personalized
Before & AfTER CLOSING.

Your next conversation begins here.
OUR PROPERTIES

24/7 Client Support
HOLIDAY HOUSEKEEPERS
SEASONAL OFFERINGS






